Win with intent.
Keep winning by design.
We help ambitious, scaling companies build operational systems that work. From organisational design to regulatory readiness, we turn operational fragility into engineered scalability, held together by nianav OS, the operating model that encapsulates your company processes.
Most companies run on memory.
The operating model exists, on paper. In practice it lives in handoffs. Sales asking Ops where something is. Quality asking Engineering for a record. A Manager remembering, on a Thursday, that someone was supposed to approve something on Tuesday.
The work isn't slow. The routing is. Every chase is the system failing in miniature, and every failure has to be reconstructed before the next audit.
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The part doesn’t fit.
The H-23 valve flange we received Tuesday is ~2 mm wider than spec. Production is halted on Line 4. We need a fix or a swap before tomorrow’s shift.
What happens next
auto · 9 msThe message is recognised as a customer issue against an existing supplier and routed to Support for classification. It now has an ID and an owner.
Classify customer issue and route to the right team.
Surfaced because Acme Industries reported a defect on a part you ship. Classify the issue type so the right step opens for the right team.
Activity
Find the root cause — H-23 valve flange, Line 4.
Support saw “Classify customer issue”. You see what investigating means in QA — open the nonconformance, set the cause, decide if a CAPA is required.
Evidence
Replace tolerance check on Line 4.
Root cause set: supplier batch out of dimensional tolerance and the receiving check missed it. CAPA-2026-0089 opens three nested steps — one for each team that has to touch this.
Make the change
You can’t close this NC yet. Production hasn’t finished.
No one has to remember to wait — the parent step won’t accept a close while a nested step is open. Production · Marco V. still owes the routine update.
Make the change
Approve CAPA-2026-0089 — Tolerance check, Line 4.
Three teams completed their step. The audit trail below was built as the work happened — nothing to assemble. You’re approving the change, not the paperwork.
Audit trail · self-built
Acme Industries replied to the same thread — with the CAPA evidence.
No one wrote a status email. The system replied on the original thread with the decision, the rev D spec, and a link to CAPA-2026-0089. The trail goes with the part.
Recent activity
Watch one piece of work move through nianav OS.
A customer writes in. From this moment on, the message becomes a piece of work the system can route, time, and prove. The rest of this section shows what happens next.
The message becomes a tracked piece of work — owned, dated, visible.
Nothing lives in an inbox. The moment something enters nianav OS it has an owner, a timestamp, and a place in a defined process. From here it can only move forward.
The next step opens for a different person — and they see it in their own language.
Quality doesn't see "Investigate" — they see what investigating means in their world. Same step, rendered for the work they actually do.
A step can contain a whole process — the same shape, scaled down.
Real work nests. A change request needs design, parts, and a production update — each is its own process, with its own owners. The shape repeats, all the way down.
The parent step can't close until the work inside it does.
No one has to remember to wait for the sub-process. The system holds the line. When the last nested step completes, the parent unlocks itself — not before.
Every step records who, what, when, and against which rule.
The audit trail wasn't a project. It's a byproduct of the work moving through the system. By the time the approver opens this step, the evidence is already there — and it stays there.
One input. One trail. Six people who never had to chase each other.
That is nianav OS. The shape you just saw is one process. Your operation is thousands of them, running the same way, all the time.
The same shape, all the way down.
One source of truth.
Every piece of work is one record, from the moment it enters the system to the moment it closes. No copies, no shadow spreadsheets, no "where's the latest version".
The right people, in the right order.
The process routes itself. People just do their step, in their own language. Nobody chases. Nobody waits on someone who didn't know they were on the hook.
Compliance, already done.
The proof is a byproduct of the work, not a project of its own. When the auditor arrives, the trail is already complete and already correct.
The audit was the work.
It happens once.
Compliance isn't a module bolted on. It's woven into the process itself, so the evidence exists the moment the work happens, captured as it occurs, attached to the record, immutable from there.
When an audit window opens, there's nothing to reconstruct, nothing to chase, nothing to translate from one system into another. The trail is the system, and the system is the work.
Built for ambitious companies.
Scaling startups (Series A to C)
Struggling with operational complexity and growing pains.
Growth-stage companies
Outgrowing founder-led operations and needing structure.
Regulated markets
Companies entering MedTech, BioTech or Pharma.
Working with Niavicta
Systems thinkers, not process police
We design elegant systems people actually use. Practical frameworks that balance structure with speed.
Implementation partners
We don't just write reports. We implement alongside you, ensuring your team owns the system.
Regulatory expertise
When you need it, we bring deep regulatory and quality expertise across regulated industries, turning compliance into an asset.
Start the conversation.
We'll walk one of your actual processes through nianav OS in a forty-minute call.